Shipping Policy

Worldwide Shipping

At Vainci, we are proud to offer worldwide shipping to our customers. Our mission is to deliver your order as quickly and efficiently as possible, regardless of your location.

Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. Once your order has been shipped, you will receive an email with your tracking number to monitor your delivery.

Estimated Delivery Times

Our average delivery time ranges from 7 to 15 business days for most of our main markets, including the United States, United Kingdom, Canada, Europe, Australia, and New Zealand.

For other countries, delivery may take between 7 and 20 business days, depending on the destination and local logistics.

In rare circumstances, such as customs inspections, logistics disruptions, natural events, or force majeure situations, delivery may take up to 30 business days. While these situations are uncommon, we want to be transparent about the possibility.

Unexpected Delays

While we strive to meet all estimated delivery times, Vainci cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to:

  • Customs clearance processes in the destination country

  • Weather conditions or natural disasters

  • Strikes, global pandemics, or other force majeure events

  • Incorrect or incomplete shipping information provided by the customer

Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees when the package arrives in the destination country. These charges are the sole responsibility of the customer. Vainci has no control over these charges and cannot estimate their amount.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor the progress of your shipment in real time.

Need Assistance?

If you have any questions about your shipment or require any assistance, please do not hesitate to contact our customer support team at:
support@vainci.com