Privacy Policy

At Vainci, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vainci.com (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this as Device Information.

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier.

  • Log files – Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers or payment processor details)

  • Email address

  • Phone number

This is referred to as Order Information.

2. How We Use Your Information

We use the Order Information that we collect to:

  • Process your payments

  • Arrange shipping

  • Provide order confirmations and invoices

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services (when in line with your preferences)

We use Device Information to:

  • Help us screen for potential risk and fraud (particularly your IP address)

  • Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site)

  • Assess the success of our marketing and advertising campaigns

3. Sharing Your Information

We share your personal information with third parties to help us operate our business and fulfill your orders. For example, we use:

  • Shopify to power our online store. You can read more about how Shopify uses your personal information here.

  • Payment gateways (such as Stripe and PayPal) to process your payments securely.

  • Shipping and logistics providers to deliver your orders.

We may also share your information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or lawful requests for information, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your location, particularly if you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or California (CCPA), you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your data

  • Request deletion of your personal information

  • Object to data processing for marketing purposes

  • Withdraw consent at any time where we are relying on consent to process your data

If you wish to exercise these rights, please contact us at support@vainci.com.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is protected both online and offline through secure servers, encryption, and secure payment processing methods.

8. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
support@vainci.com